But it doesn’t end there… we would like to stay in touch with you so that we can always be available to assist you with after-purchase advice or assistance. We are quite a sociable bunch, so join our online community by connecting with us via Facebook, Twitter or Instagram, and watch some of our helpful videos for handy hints on our YouTube Channel.
Guided by a unique vision and commitment to our Core Values, Aquatec’s level of customer service is threefold.
Offer the highest levels of service and customer support in the industry. We cannot emphasise the extent to which our customers’ needs and concerns are at the forefront of our minds when we show up to work each day. Our greatest passion is making your dreams come true by designing the watergarden of your dreams using cutting edge equipment.
Be proactive and at the forefront of scientific and technological research. At Aquatec, we’re never prepared to give up and we’re always committed to pushing the limits of our creativity to design the most effective, reliable, and aesthetic products imaginable. While other companies might get content when they’ve reached a certain plateau, we’re always motivated to grow further and break boundaries.
Introducing new products on a regular basis. Sure, Aquatec equipment is already at the forefront of the industry, and our product offering is unrivaled by any other brand in Australia or New Zealand. But that’s not going to stop us from releasing new products and increasing our competitive edge.
Since our founding in 1972, Aquatec Equipment has transformed the process of acquiring watergardening supplies for all types of consumers across Australia and New Zealand. By staying committed to our values of responsibility and respect, as well as a constant willingness to go the extra mile, Aquatec has thrived over the course of four decades and is now one of the most significant brands in the region providing solutions for all kinds watergardens.
If you’re wondering what motivates us to stay true to our bold commitment, it’s our passion to help our customers to Discover, Create, and Enjoy outstanding living spaces. From the very first sparks of discovery and creativity, to the final touches of installation and maintenance, Aquatec is here to ensure that your experience is enjoyable and inspiring. There’s nothing that motivates us more than bringing the dreams of our customers to life, and there’s nothing that nourishes us more than the satisfaction of our customers whose dreams come to fruition.